No information has been given as to how the third-party provider, likely Khoros, was compromised. Based on OurMine’s history, it is likely that password reuse on the part of the account’s managers was to blame. OurMine is well known for exploiting accounts that have reused the same or similar passwords across multiple accounts. Enabling Multi-Factor Authentication (MFA) and using unique strong passwords, randomly generated for each account, is the best way to protect against falling victim to similar attack methods. More information on this incident can be found at https://www.digitaltrends.com/news/facebook-twitter-account-hacked-by-prominent-hacker-group-ourmine/