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This new agreement appears to settle these issues, provided it’s followed. Under its terms, Verizon will extend fiber to 10,000 to 12,000 households not currently served by it in Long Island and Verizon’s “Upstate Reporting Region” (these are Verizon-specific regions, not geographical areas, so “Long Island” may mean more than just the island). It will begin immediately replacing copper lines in certain specific NYC buildings with high failure rates and transitioning them to fiber optic cable, repairing operations within 50 upstate wireless centers with high failure rates, allow plant technicians to report plant failures and maintenance needs more accurately, and begin inspecting and replacing the batteries that provide critical connectivity in the event of a power outage when said batteries are deployed for specific customers (hospitals, police stations, and other emergency facilities). It will also begin removing so-called “double poles.” A double pole is when an old telephone pole is stapled (metaphorically speaking) to a newer one. Some examples of a double pole from PA are shown below; Verizon has been hauled into court to force it to do its job in more than one state.