IE 11 is not supported. Visit our site on another browser for the best experience.
As customer service becomes more automated, some consumers are becoming frustrated with how difficult it can be to get help from another human being. NBC News’s Jacob Ward visited a company that offers AI-powered agents to answer calls and test the technology.September. 16, 2023
Read More Get More NewsLiveonNBC News Now
Get more news now on LiveonNBC News