New Online Platform Coordinates IoT Bug Reports

Endpoint Security , Governance & Risk Management , Internet of Things Security Seeks to Improve Bug Reporting for Connected Devices

New Online Platform Coordinates IoT Bug Reports
The website for, a new vulnerability reporting platform for IoT devices

Can the reporting and delivery of information about software flaws in IoT devices be improved?

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Almost certainly. A big issue with fixing vulnerabilities in IoT devices is raising the attention of manufacturers and then distributing advice to organizations running vulnerable devices.

The IoT Security Foundation, based in the U.K., and Oxford Information Labs, an Oxford University-based consultancy, are hoping to close the gap with an online platform called The platform will collate bug reports, distribute them to vendors and open a communication channel between researchers and companies.

“It is our intention to provide a low-cost tool to help IoT vendors manage vulnerability reports, simplify communication with IoT researchers and provide access to useful materials and consultants who can help,” according to a statement from the new organization.

The platform is designed to help help vendors comply with new IoT regulations and standards, which have been enacted or are under consideration in many regions, including the U.S., U.K., Australia and the European Union (see US Federal IoT Guidelines Move Closer to Becoming Law).

Free Pilot Program

VulnerableThings has been seed-funded by the U.K. government, which has been working to improve IoT security by developing a code of practice for consumer IoT manufacturers.

The U.K. also has enacted legislation for a labelling program that spells out how an IoT device will be supported and legislation requiring that IoT products meet basic security requirements.

VulnerableThings, which is in pilot testing, will be free to use until Jan. 31. Organizers say a small annual fee may be required after testing ends.

Manufacturers that subscribe will have a dashboard that connects them with the individual who found a vulnerability and help with the resolution process. For manufacturers that haven’t registered with VulnerableThings, an alert will be sent to a public email address of the manufacturer. The company will be granted secure access to the details of the flaw.

The platform will accept reports from anonymous researchers. But those who are registered will get access to their own dashboard to see the progress of issues they’ve raised with various companies.

IoT Vulnerable Disclosure Failures

Governments and enterprises have become more concerned over the last few years about how IoT can pose security risks to consumers as well as on the national security level. IoT manufacturers, some experts say, push products to market too soon without conducting thorough code reviews, set default authentication credentials and leave open ports (see: Want Your Coffee Machine Back? Pay a Ransom).

Security researchers often complain that IoT manufacturers may not respond to vulnerability reports or never actually fix the devices. One big drive in the U.K., U.S. and elsewhere is to get IoT manufacturers to commit to providing a set support period in which software updates and patches will be delivered.

Two years ago, the IoT Security Foundation conducted research to assess the state of vulnerability disclosure practices in consumer IoT companies. It found that less than 10% of 330 companies had vulnerability disclosure policies.

A comparison of companies in different regions that had vulnerability disclosure policies in 2018 (left) versus 2019 (right)
(Source: IoTSF)

The foundation repeated the study one year later and released the results earlier this month. Almost half of the companies studied were in North America with the remainder in Asia and Europe. The study found some meager improvement. In 2018, only 9.7% of companies, or 32, had vulnerability disclosure policies. That ticked up to 13.3%, or 44 companies, in 2019.

“The sooner a researcher can identify the correct point of contact for communicating their findings to a firm, the faster the company can begin the process to address the security issues,” the latest study says. “This in turn reduces the potential exploitation and risk of that vulnerability.”

The percentage of Asian companies with vulnerability disclosure policies – 16. 3% – was slightly higher than those in North America, at 16%. Europe lagged at 6.1%.

“The European cohort compares very poorly against both Asia and North America yet all have significant room for improvement,” the foundation says in its report. “Or to put it another way, Asia is the best of a bad lot.”

The study also looked at whether manufacturers were using “security.txt,” which is a way for organizations to make it easy for security researchers to find the right security contact to whom to report issues. It involves simply creating a security.txt file in the .well-known directory.

But that step hasn’t caught on. Just 0.9% percent were using security.txt. And only 4.2% had a /security page on their site or used one to redirect people to their actual security pages, the foundation says.