Recipe Unlimited denies ransomware attack, despite alleged ransom note

Recipe Unlimited, which operates 19 franchise restaurant brands, must think that claiming to be a victim of a “malware outbreak” sounds better than saying it was a victim of a ransomware attack. Nevertheless, nine of its restaurant brands were impacted by the attack, and some have even closed as the bitcoin ransom demand total grows higher each day.

Corporate said that after the attack (“malware outbreak”), which happened on Friday, Sept. 28, it tried to stop the spread of the ransomware by taking several of its systems offline and suspending internet access to affected locations.

That, in turn, resulted in some restaurants completely closing up shop because – in the words of a note taped to East Side Mario’s – “the head office computer was hacked.” The full note posted on Sept. 30 stated, “Due to a computer issue with Head Office we are closed for the day.” Smaller handwritten info included: “That is 1,400 of our restaurants closed for the day. The head office computer was hacked.”

In total, nine Recipe Unlimited restaurant brands were impacted by the attack: Swiss Chalet, Harvey’s, Milestones, Kelseys, Montana’s, Bier Markt, East Side Mario’s, The Landing Group of Restaurants, and Prime Pubs brands.